What's the new features of the 2.0 version?
This model is designed based on feedback from our thousands of customers, aiming to create the best ear tips for Apple's AirPods Pro.

• Upgraded oval shape with a narrower front and larger back to fit better in the ear and provide even better sealing.
• The memory foam material is softer, ensuring a more comfortable fit.
• The surface has a matte finish for easier cleaning.*
• The mesh net has been updated and relocated to the underside, as it was previously at risk of breaking on the top.
  *The surface that is easier to clean only applies to the model in black color.

What are the sizes like?
Because the shape is different from our previous model and Apple's original ear tips, you may need a different size than what you've used before.

We have made 4 sizes: XS, S, M, and L, and they are slightly larger in size than the previous models.

Size L is as large as it can be to fit into the charging case, based on feedback from our customers who felt that a larger size than L was missing on the market.

Do they fit in the charging case?
Yes, they fit well in the charging case. Make sure to press them down firmly (especially if you are using size L).

How do you attach them to the headphones?
The best way is to grab the lower plastic part and push them with a little force straight into the AirPods Pro bracket. Watch our guide here → guide.

How long do memory foam ear tips last?
The lifespan is difficult to determine as it depends on several factors such as how they are used, how often they are used, the environment, and how much sweat, wax, and dirt has accumulated on them. Clean them gently periodically, but do not use soap, detergent, or other alcohol-based cleaning agents as it may damage the material.

We recommend replacing the ear tips after approximately 6 months.

Is there any difference on the two different colors?
Yes, there is a difference in the surface of the black color compared to the light gray. The black model has a surface that resists dirt better and is easier to clean. The light gray color is not as resistant to wax and dirt so we recommend you to go with the black color if this is a problem for you.

What is the difference between Nearplugs and the original ear tips and do they shut out more noise?
This model is made of both silicone and memory foam which is a soft and comfortable material that gives an increased fit and keeps your AirPods Pro to stay in place. Memory foam first shrinks during compression and then expands and fills the space in the ear, which gives a very good fit. They can shut out even more noise because they can isolate better than the original ear tips. It is very personal though and this can't be seen as a guarantee.

How do you attach Nearplugs on the AirPods Pro?
The best way is to grab the lower plastic part and push them with a little force straight into the AirPods Pro bracket.

Does Nearplugs work on any other headphones than AirPods Pro?
No, Nearplugs is only compatible with Apple AirPods Pro (both 1st and 2nd generation).

Will the AirPods Pro fit in the case with Nearplugs?
Yes, they fit perfectly in the case. 

How long does these ear tips with Memory Foam last?
The lifespan of these ear tips is difficult to say because it depends on several factors such as how they are used, how often they are used, the environment and how much sweat, wax and dirt has ended up on them. Clean them occasionally, but do not use soap, detergent or other alcohol-based cleaners as it may damage the Memory Foam.

I have previously bought a package of Nearplugs with all sizes, is it possible to buy only one size when they need to be replaced?
By default each size is included in a package as the ear tips may differ in size from Apple's original, so you may need to change the size from the one you usually use. When you know what size you have and when you want to replace your Nearplugs, there is a possibility to buy a 1-pack/3-pack with the size you are looking for, please contact us at info@nearplugs.com.

- We're offering free shipping within Europe.

- Our normal delivery times is 4-10 business days within Europe for our free alternative.

- Orders placed on the weekends are sent no earlier than the following Monday.

- Please note that if an order is shipped to a non-EU country, any import duties and taxes may be charged, which will be charged when shipment reaches your shipping address. You are responsible for the payment of such import duties and taxes. It should be noted that Nearplugs has no control over these charges, and since these charges are different for different countries, Nearplugs can not predict their size. Nearplugs recommends that you contact your local customs office for further information.

- If the product has not been delivered to you within 15 working days (without us notifying you of a longer delivery time), please contact us at the e-mail address: info@nearplugs.com.